Who Is Responsible for Your Information?
Wizzkid is responsible for the personal information collected through this website. You can contact us at hello@wizzkid.co.uk.
Information We Collect
We collect the details needed to run the shop and look after customers. This may include your name, contact details, billing and delivery addresses, order history, account details, support messages, marketing choices and basic information about how you use the website.
How We Use It
We use your information to process payments, deliver orders, manage accounts, answer questions, prevent fraud, meet our legal obligations and improve the website. We only send marketing where we have permission to do so.
Who We Share It With
We share information only where it is needed, for example with payment providers, delivery companies, website and email suppliers, professional advisers or public authorities. Card details are handled by the payment provider and are not stored in full by Wizzkid.
How Long We Keep It
We keep records only for as long as they are needed for orders, tax, warranty support, fraud prevention and legal claims. Different records may have different retention periods.
Your Rights
Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, portability or to object to how it is used. You can also withdraw consent. If you are unhappy with our response, you can contact the UK Information Commissioner at ico.org.uk.
Cookies and Security
Necessary cookies keep the basket, checkout, login and security features working. Optional services should follow your cookie choices. We use reasonable security measures, although no online service can remove every risk.
Last updated: 20 July 2026.
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